 |
TECHNICAL COMPETENCE
CORRECT PROBLEM DIAGNOSIS
- We accurately diagnose problems to insure that only the correct work is done, unlike some shops that merely replace parts until the problem is corrected. We have the technology and we use it!
|
|
CORRECT MAINTENANCE AND REPAIR
- Our customers know from experience that we correctly maintain and repair their cars.
M Service provides the reliable alternative to dealer service whether your automobile is fresh out of the showroom or has logged thousands of pleasurable miles. We've been here since 1984 and will be here for a long time to come. Don't settle for less than the best for your car. We're looking forward to serving you soon.
|
Sincerely,
M Service, Inc.
| |
CUSTOMER LOYALTY
REPEAT BUSINESS
- Our customers return to us by choice. After their first visit, 97% of our customers choose us for future maintenance and repair work, and most of our customers use us for all work as long as they own their car.
|
|
WORD-OF-MOUTH ADVERTISING
- Many of our customers first come to us because we were recommended by a friend. This is a powerful testimony to the quality of our service. When was the last time you recommended an automobile repair and maintenance service to a friend? We HAVE TO BE GOOD if our customers willingly make such recommendations.
|
|
RESPONSIVENESS
- Because we are not a huge shop, we can do better at delivering personalized service. Our customers find us to be friendly, courteous, and above all, RESPONSIVE to their needs, questions and concerns. We consistently meet or exceed our customers' expectations.
|
|
