About M Service, Inc.
Your independent BMW, Mini, Mercedes, Audi & VW specialists
“We care as much about your car as you do!” Mservice is the reliable alternative to dealer service for maintenance and repair, whether your automobile is fresh out of the showroom or has logged thousands of pleasurable miles. Providing outstanding service and value since 1984, they are the largest independent European automotive repair service center in Walnut Creek, California. Unlike other independent centers, they can provide factory parts and coding, programming and software updates. But what really sets them apart is their people.
Helpful and friendly, the Mservice team is dedicated to providing high-quality workmanship and exceptional customer service. 99.3% of customers would refer friends and family. Most employees have been with the company more than 14 years. This speaks to the quality of management, but also rewards customers with consistency of service—the team gets to know you and your car. No one is on commission, so no unnecessary services are ever offered. A Staff that shares a true passion for cars, and most worked their way up through the ranks to become the specialized journeymen/technicians they are.
Owner Dante Paulazzo started working on a BMW race car as a shop boy at age 15. From there he worked his way up to apprentice, and then trained to become a journeyman/technician, a position he enjoyed for many years. He was put in the “driver’s seat” as managing partner of Mservice at age 24, and became the sole owner in 1991. Dante and Mservice have been members of the Golden Gate Chapter of BMW CCA since 1984. The entire team enjoys being involved with the club. Dante considers the club interaction as invaluable for networking and referrals, and appreciates what GGC BMW CCA has done for his business. Also, as an 8-year SCCA racer and winner of the 2012 ITA Championship, Dante credits the club with giving him his best race training, bar none. In fact, he and three other Mservice technicians serve as driving instructors for BMW CCA’s high performance driving school.
Responsive, Professional, Courteous … to you and your car.