Walnut Creek Auto Repair

2043 reviews
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5

MService always gives me the best service

Thank you for your kind words, Alexander and Chris! We are delighted to hear that you are consistently satisfied with our service at M Service Inc.. Please do not hesitate to reach out if you need anything else. We look forward to serving you again soon! -Dante

- M Service, Inc.
5

My 2013 Volkswagen Jetta has needed service for years. When I brought it to the VW dealership, they gave me a complicated explanation of their diagnostic, told me there was nothing they could do without thousands of dollars of work, and sent me on my way. When I finally gave in two years later and chose M Service, I was a bit nervous. However, my experience here was the complete opposite. Dominic was kind and explained their process in details that I could easily understand. He worked with me after a much more detailed diagnostic, so that I could choose the services my car needed within my budget. Now, my car is running smooth and I no longer need to worry. I will 100% be coming to M Service as long as I'm in the Bay Area.

Thank you for sharing your experience. We’re glad the process was clear and manageable, and that your Jetta is running smoothly again. Providing honest, thorough service that fits our customers’ needs and budget is always a priority, and it means a lot to know your visit reflected that. We look forward to helping you with your car for years to come.

- M Service, Inc.
5

Extremely professional, clear communication, quick turnaround time. They take as much time as you need to answer all your questions.

Thank you for the review. It’s great to know our team was able to answer your questions thoroughly and provide a professional, efficient experience. We look forward to helping you again.

- M Service, Inc.
5

The team at M Service is always courteous, professional, and knowledgeable. They diagnose problems promptly and correct any issues with my car in a reliable way. I have relied on MService for many years to take care of my cars and they continue to provide excellent service.

Thank you for the kind words about our team! We're thrilled to hear that you've had a great experience with us over the years. Providing excellent service is our top priority at M Service Inc.. We look forward to continuing to take care of your cars in the future!

- M Service, Inc.
5

I got a post-purchase inspection done here after buying a used car. I didn't trust the results of the pre-purchase inspection (from Lemon Squad) because they missed some obvious cosmetic flaws and a broken steering wheel heater. So I brought my car to M Service Inc for some additional peace of mind. The price was fair, the time estimate was accurate, and they gave me free rides to/from BART stations with their shuttle service. I think the staff I talked to included a service manager and the shuttle driver, and both of them were friendly and welcoming! Luckily, no additional issues were found. They also checked the brake pads as I requested because I was curious if they're aftermarket pads or OEM.

Thank you for the thoughtful review! We’re happy we could make the inspection process stress-free and give you confidence in your new car. Our team appreciates your kind words and is glad you felt welcomed throughout your visit.

- M Service, Inc.
5

M Service absolutely saved my 2019 MINI Countryman and earned a lifelong customer. This was my first experience with their team, and I’m beyond impressed. East Bay BMW had my car for six weeks and quoted roughly $14K to rebuild the engine. I was genuinely at the point of donating a 6-year-old car with under 50K miles. Dante was responsive, thorough, and genuinely curious about what was going on. M Service found the issue quickly and had the car running the same day. Brandon kept me updated throughout the process and made sure I felt confident the car had been fully inspected. The final estimate was a fraction of the dealer quote. Towing my car to M Service for a second opinion was the best decision I could have made. They saved my car and my wallet. Highly recommend.

Hi Lori Ann, thank you for taking the time to share your experience with us! We are thrilled to hear that we were able to save your 2019 MINI Countryman and provide you with exceptional service. Dante and Brandon are truly dedicated to ensuring our customers' satisfaction every step of the way. We appreciate your recommendation and look forward to serving you again in the future. -Dante

- M Service, Inc.
5

Great experience here. Professional, upfront, knowledgeable. German car enthusiasts

Thank you for the kind words. We’re glad you had a positive experience and appreciate the trust you placed in our team.

- M Service, Inc.
5

Dante and his staff at MService are excellent, we have always been happy w/ their level of customer service, technical knowledge, and ethical estimates, never not-needed add ons. We have gone to MService for over 20 years and have always been completely satisfied.

Thank you for your kind words, Scott! It's been a pleasure serving you over the years. Our team takes pride in providing exceptional customer service and honest estimates. We're thrilled to hear that you've consistently been satisfied with our services. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to the next 20 years of serving you! -Dante

- M Service, Inc.
5

Everything was fantastic!!!

We appreciate your feedback and your trust in us.

- M Service, Inc.
5

The most thorough and thoughtful auto shop in the East Bay.

We appreciate your support and kind words. Thank you for choosing us.

- M Service, Inc.
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M Service Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call M Service, Inc. (925) 932-8744 if you have any issues in accessing any area of our website.