5

I purchased a new 2012 Mercedes Benz C250 in Fairfield, CA. I complained of the Engine Light displaying shortly after purchase (3 months), and every time I brought the car to the dealership for servicing while under the warranty. The Fairfield and Walnut Creek dealership serviced the car and I was charged for repairs that did not remediate the activation/display of the Engine Light. Since the purchase of this new car in 2012, it has NEVER performed to its optimum level. The ignition always had a "tick tick tick" sound prior to the engine "turning over" then the Engine Light would appear. I learned to manipulate the light display by shutting it down only to immediately thereafter turn it on to remediate the engine light display. Its slow to mediocre performance and the recurring display of the Engine Light always kept me in anticipation of a notification engine error. After countless complaints and expiration of the warranty, my sister referred me to M-Service. Briefly, M-Service gave me a prognosis and a fair quote for the job; made an accurate diagnosis and walked me through all the necessary repairs. In 2020, I now have a NEW 2012 Mercedes C250 that has OPTIMAL PERFORMANCE and will easily pass a smog check! To my delight, I’ve had to relearn the automobile! I feel more comfortable and confident in the driver's seat and actually now enjoy the driving experience of this automobile! THANK YOU, M-Service!!

5

Great and timely service as always. Would not trust my car to anyone else.

5

I find the service to be top notch and the work to be high quality.

5

I’ve been taking my Mercedes to M Service since 2017 and I wouldn’t trust anyone else. M Service is honest, professional and just all around great customer service. Even without an appointment when an issue came up M Service made time to quickly resolve the problem and get me back on the road which speaks volumes to the care you get at M Service.

5

Great professional people !!

5

I have been going to M Service for 30 years...for service on my 1981 633 csi, 1996 328i Convertible and 2013 X-3. Their service is honest and very knowledgeable...why go any where else?

5

These guys are great. They are honest and do great work. They saved us lot of money, and helped us with a warranty issue with dealership.

5

I love M Service. So much better service and value than Concord or East Bay BMW. They just need to make sure their prices don’t creep up too much.

5

As always very satisfied with the service and professionalism.

5

Great service! The car was delivered on time with all promised service completed.

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call M Service, Inc. (925) 932-8744 For Assistance.