I had a fantastic experience at this BMW service shop, conveniently located near the heart of downtown Walnut Creek—perfect for exploring or grabbing a bite while waiting for your car. I urgently needed a vehicle alignment before a road trip, and the team was exceptionally accommodating, managing to fit my car in on the same day. The staff here is not only friendly but also deeply knowledgeable about BMWs, especially M models. It’s clear they’re passionate about what they do, which makes a big difference. Given the challenges of finding honest and reliable car service these days, this shop stands out as a place I trust implicitly. They specialize in OEM work and are upfront about their services. When I inquired about aftermarket modifications and adjustments for a track day, they honestly told me that they stick to OEM specifications but kindly referred me to reputable performance shops that could meet my needs. Their honesty and commitment to customer satisfaction were truly impressive. I highly recommend this shop to any BMW owner who values expertise, integrity, and exceptional service.