5

Staff is highly responsive. They provide clear explanations on what is being done and why. Driving out of their lot after servicing I am confident that everything was done right and I can immediately drive a long distance without a worry. Also, all costs are justified and explained.

5

I have a Mini 2016 Hardtop. Originally, my original diagnosis was done at Mini of Concord; they found that I replace the valve cover and gasket and quoted me nearly $2,400 to fix it. I met M Service through a referral of a friend who knew the owner's son do so I reached out for a second opinion and was quoted $1000 less so naturally I went for it. It took a couple of days to get the parts, and ultimately fix the issue and do a four-wheel alignment, however the staff was incredibly responsive, helpful and kind. They also have a courtesy shuttle which turned out to be extremely helpful.

5

5

Great experience… as always.

5

5

5

Very helpful, they fixed my car even though I didn’t have an appointment. They fitted my in to their tight schedule.

5

Spectacularly competent and trustworthy. Been using them for decades. For many cars.

5

Excellent service start to finish.

5

Dante and his crew are always very professional and on time....They kept me informed of the necessary repairs and updated the progress. Thanks, I'll always bring my vehicles to M Service.