Its always great and better than the dealer.
My S430 was leaking coolant and they identified the problem right away. The replacement part was hard to find, but the staff was very good at explaining the situation to me and kept me informed of their progress. I always felt the team knew exactly what they needed to do, and also addressed a problem with my broken washer pump without any problems. I asked a local dealership to fix the washer pump before and they told me it would be costly just to diagnose the problem and were uncertain what the problem could be. The staff at M Service gave me confidence that they repaired the problems and that I could drive my car without concern.
We've NEVER had even a remotely poor experience with M Service. Always professional, always knowledgaeble, always good service. We just can't always afford them! Would bring my car here before a BMW Dealership any day.
I never do surveys, but thought I should tell you, as I told Scott, I'm a client for life. I believe service and honesty is everything. I've felt very comfortable since I met M Service, Dante and the other great people there. Thanks for taking care of me and I will continue to refer you to my friends and contacts.
Once again M Service get's a five star rating from my family. Same day service,always polite, and the mechanical problems, whatever they may be, are found and taken care of!!Great work, thank you all !!
work performed on time and done in an excellent manner.
Dante and his team at M-Service have serviced our cars for the past 8 years. Their professionalism, knowledge of the cars, attention to detail are 3 of the key reasons why we like working with M-service. Keep up the great work, guys!
Well done. Efficient and friendly. I'm a satisfied customer.
Service and facilities are top notch and it is very evident the owner and his staff are knowledgeable, professional, and committed to providing a first rate experience.
First time I didn't service my BMW at the dealership. M repaired what the dealer couldn't! Knowledgeable and courteous staff, fair price, timely effective repair, shuttle service, trustworthy. I'll be back!!!